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Refund & Return Policy

BILLIONAIRE GROW LLC
7821 Summit St
Kansas City, MO 64114, USA
Website: https://billionairegrowllc.shop/

We want our customers to be fully satisfied with their purchases. If you are not satisfied with your order, we’re here to help.

Returns

  • Customers may request a return within 30 days of receiving the product.

  • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

  • Proof of purchase or order number is required to process the return.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items that have been used, damaged, or altered by the customer

  • Final sale or clearance items

Refunds

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again.

  2. Contact your credit card company (it may take some time before your refund is officially posted).

  3. Contact your bank for processing time.

If you still have not received your refund, please contact us.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact our support team.

Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

  • Shipping costs are non-refundable.

Contact Us

If you have any questions about our Refund Policy, please contact us:

BILLIONAIRE GROW LLC

Email: info@billionairegrowllc.shop
Website: https://billionairegrowllc.shop/

Customer Support Hours: Monday – Friday, 10:00 AM – 6:00 PM